Wavelength VR Ltd. Terms of Use

Last Updated: 14/04/2026

These Terms of Use (“Terms”) govern your access to and use of the Wavelength VR Ltd. mobile applications, websites, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

The Services are provided by Wavelength VR Ltd., a company registered in England and Wales under company number 11055409, with registered office at 16 Elgin Crescent, London, W11 2JR, United Kingdom (“Wavelength”, “we”, “our”, or “us”).

1. Eligibility

You must be at least 18 years old to use the Services.

By using the Services, you represent and warrant that:

  • You meet the minimum age requirement;

  • You have legal capacity to enter into these Terms; and

  • All information you provide is accurate and complete.

2. Description of Services

Wavelength provides personalised astrology, horoscope, and related digital wellness content through voice analysis, birth details, and user preferences.

Some features require submission of personal information including:

  • Voice recordings

  • Date of birth

  • Time of birth

  • Place and country of birth

These details are processed in accordance with our Privacy Policy.

3. Entertainment Disclaimer

Wavelength’s astrology, horoscope, and related content is provided for entertainment and informational purposes only.

The Services:

  • Do not constitute medical, legal, financial, mental health, or other professional advice;

  • Should not be relied upon for life decisions; and

  • Are provided without guarantees of accuracy, completeness, or suitability.

You acknowledge that use of the Services is at your own discretion and risk.

4. Accounts

To access certain features, you may need to create an account.

You agree to:

  • Maintain accurate and current account information;

  • Keep login credentials confidential;

  • Be responsible for all activity under your account.

We may suspend or terminate accounts that violate these Terms.

5. Subscriptions, Billing & Refunds

Certain Services may require payment or subscription.

By purchasing a subscription, you agree that:

  • Fees will be disclosed before purchase;

  • Subscriptions may renew automatically unless cancelled;

  • You are responsible for managing cancellation through the platform used to purchase (e.g. App Store / Google Play);

  • Refunds are provided only where required by law or platform rules.

6. Acceptable Use

You agree not to:

  • Use the Services unlawfully;

  • Reverse engineer, decompile, or attempt to extract source code;

  • Scrape, copy, or reproduce content without permission;

  • Interfere with platform security or performance;

  • Use automated systems/bots without authorisation;

  • Harass, abuse, or harm other users or staff.

7. Intellectual Property

All intellectual property rights in the Services, including software, algorithms, branding, content, text, graphics, and designs, are owned by or licensed to Wavelength VR Ltd.

You receive a limited, non-exclusive, non-transferable licence to use the Services for personal, non-commercial purposes only.

No rights are granted except as expressly stated in these Terms.

8. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and process your personal data.

By using features requiring voice recordings or birth details, you acknowledge such information will be processed in accordance with our Privacy Policy.

9. Termination

We may suspend or terminate your access to the Services immediately if:

  • You breach these Terms;

  • We suspect fraudulent or unlawful activity;

  • Continued provision of the Services becomes impractical or unlawful.

You may stop using the Services at any time and delete your account through the app or by contacting support.

10. Availability of Services

We do not guarantee uninterrupted or error-free access to the Services.

We may modify, suspend, or discontinue any part of the Services at any time without liability.

11. Limitation of Liability

To the maximum extent permitted by law:

  • The Services are provided “as is” and “as available”;

  • We disclaim all warranties, express or implied;

  • Wavelength shall not be liable for indirect, incidental, consequential, or special damages;

  • Our total aggregate liability arising from the Services shall not exceed the amount paid by you to us in the preceding 12 months.

Nothing in these Terms limits liability where such limitation is prohibited by law.

12. Indemnity

You agree to indemnify and hold harmless Wavelength VR Ltd. from any claims, damages, liabilities, and expenses arising from:

  • Your misuse of the Services;

  • Your breach of these Terms;

  • Your violation of applicable law or third-party rights.

13. Changes to These Terms

We may update these Terms from time to time.

Material changes will be notified via the app, website, or email where appropriate.

Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

If you have questions regarding these Terms, contact us at:

Wavelength VR Ltd.
16 Elgin Crescent
London, W11 2JR
United Kingdom

Email: hello@wavelngthvoice.com